The iA Institute's series of digital roundtables, Leading Strategically Through Recovery, generously underwritten by LiveVox, helps industry leaders strategically navigate through the recovery of the current health and economic crisis.

In this installment, Dave Wasik, 2nd Order Solutions, and Brian O’Malley, The Boston Consulting Group, team up with insideARM's Amy Perkins to share how they're working with clients to create offer/relief programs, re-evaluate their contact channel mix and prepare for growing capacity constraints in the face of COVID-19.

Offers, channel strategies, and capacity constraints are among the leading challenges within the collections and recovery industry at the moment. Learn how companies and leaders can steady themselves in the core strategic areas in order to be able to get a jump on the current and anticipated delinquency and potential losses coming through the pipeline.

This webinar series, Leading Strategically Through Recovery, is made possible by the generous sponsorship of LiveVox.

Brought to you by the thought leaders and innovators at insideARM and the iA Institute.

transcript of the webinar is available here.

Looking for more Strategy and Technology insights? You need to be at our virtual conference July 21-23, iA Strategy & Tech

You'll hear from credit and collections strategy experts with the broadest, most data-informed and practical points-of-view, plus you'll get to vet innovative, applicable new technology - all from your office or home.

REGISTER TODAY! (Early bird pricing is in effect)