Voicemail, email, IVR, web portal, text message - New channels for consumer communication certainly make compliance a complicated matter. Whether your purpose is to inform, remind, or call to action, messaging practices are regulated by laws from both federal and state governing bodies - And the stakes are high. How do you meet consumers on their terms, without running afoul of the law?
Join our panel of industry leaders - including Tim Collins, General Counsel, Convergent Outsourcing; David Cherner, Esq. of Moss & Barnett LLC; and Rozanne Andersen, Esq., Vice President and Chief Compliance Officer at Ontario Systems, LLC - as they discuss topics including:
Best practices for email communications, and why the to, from and subject lines really matter
Get the explanation you need to build a technology-enabled communication strategy that engaged consumers, and supports your compliance policies.