Erin Kerr, Chair, iA Strategy & Tech at The iA Institute

3 Compliance Myths about Email for Digital Debt Collections/Recovery

CFPB Releases Report about Credit Bureau Complaint Responses

CA DFPI provides assurance of no action to applicants (with one important caveat)

Federal Student Loan Repayment Paused Additional 90 Days

LendUp Agrees to Halt Making New Loans to Resolve CFPB Lawsuit

REMINDER: California DFPI Collector License Applications Due by December 31, 2021

CFPB Releases A Reg F Consumer FAQ

Consumer Sentiment Towards Financial Futures Positive: Encore Capital Group's Economic Freedom Study

FTC Releases Do Not Call Registry Data Book

What to Expect: Day 1 of Regulation F

Hunstein: Court Sets Date for en banc Hearing; Limits Briefs to Standing

Consent vs. Preference in Reg F - Don't Confuse Them

Three Questions Everyone Should Ask about Omnichannel Solutions for Collections

Think Differently: How (and why) You Should Integrate Debt Sales into your Strategy

Why Your Self-Service Portal is Under-Performing and What You Can Do to Fix It

5 Ways to Improve Your Consumer Communication Preference Strategy

Thinking Differently About Two-Way Texting in Debt Collection

Erin Kerr