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Woman comforting a depressed man who is sitting at a desk looking at paperwork [Image by creator Photographee.eu from AdobeStock]

The Consequence of Collection Bans: Student Loan Collection Agency Lays Off ~250 Employees After ED Directive

1 April 2020

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Illinois Regulator Issues Guidance to Collectors and Debt Buyers: You're Not "Essential," But Here's What You Can Do

31 March 2020

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Maryland Issues Stay-At-Home Order Following Last Week's Closure Non-Essential Businesses

31 March 2020

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North Carolina Dep't. of Insurance: Collectors Must Offer Payment Deferrals to Consumers

30 March 2020

Image of road sign that says "Massachusetts Welcomes you" [Image by creator spiritofamerica from AdobeStock]

Mass. AG Seeks to Ban Outbound Debt Collection Calls, Enacts Other Measures Amid COVID-19 Crisis

27 March 2020

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NACARA Issues Message Amid COVID-19—Consumers, Contact Collectors; Regulators, Recognize Collection Agency Hardships

27 March 2020

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Ohio Governor and Dep't. of Health Issues Stay at Home Order

27 March 2020

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North Carolina A.G. Suspends Collection of State-Owned Debts Amid COVID-19 Pandemic

27 March 2020

Illustration of a map of united states in blue [Image by creator smarques27 from AdobeStock]

Updates on N.M., W.V., Ariz. "Essential Business" Classifications

26 March 2020

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Managing A/R from Afar: How Well Are Your Remote Agents Performing?

26 March 2020

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Critical Calls Registry Identifies Emergency Calls in Support of FCC COVID-19 TCPA Declaratory Ruling

26 March 2020

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COVID-19: Several States Toll Statutes of Limitations on Legal Actions

25 March 2020

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ED Suspends Student Debt Collection Due to COVID-19

25 March 2020

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What Impact will the Coronavirus have on Mergers and Acquisitions?

25 March 2020

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Bill Banning Collection During Major Disasters Introduced in U.S. Senate

24 March 2020

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New State Shelter-in-Place Orders, Non-Essential Business Shut Down Guidance (NV, CT, IL, LA, MA, MD, NJ, NY, OH)

23 March 2020

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Confusion in Pennsylvania; California Orders State-Wide "Stay at Home" Order

20 March 2020

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Collections and Servicing in the Post-Pandemic World: A Glimpse into the New Normal

20 March 2020

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A Memo from Rep. Maxine Waters Suggests Stimulus Priorities, Ceasing Debt Collection

19 March 2020

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How to Pivot in a Time of Crisis: The Alternative to Scrambling Your Workforce

19 March 2020