You hear terms like AI, Machine Learning, SMS and email deliverability, and omnichannel everywhere these days. Do you know what those terms really mean, and how they can be used in collections?

Presented by iA Strategy & Tech, with generous support from LexisNexis Risk Solutions and Katabat.

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Oct. 27, 2021, 2 p.m. Oct. 27, 2021, 3 p.m.
27 October 2021 at 02:00 p.m. ET
27 October 2021 at 03:00 p.m. ET
60 minutes

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In this session, the experts will teach you how to ensure the strategy your partner employs is effective and customer friendly. Specifically:

  • What is vaporware and how to avoid it
  • How to measure email and SMS effectiveness
  • What it means to be truly omnichannel

Join Shantanu Gangal (Prodigal), Peter Lyons (Firstsource),  Michael Orefice (Bridgeforce), Chris Repholz (The CCS Companies), and Alison Sorel (Katabat) as they discuss this, and more!

Plus, audience questions are welcome. So, come prepared to ask the experts your questions about how to build a digital RFP.

This is part 2 of a 3 part series about how to build a digital RFP.