AI has been a hot conversation topic. Some debt collectors have been early AI adopters; yet, others have chosen to sit on the sidelines and see how the landscape develops. What’s the right path for your organization? Do early adopters have an advantage? Is an organization that sits on the sideline missing out? In this webinar we’ll connect with some early adopters of Voice AI and a compliance professional to help you answer that question for your organization.

Webinar graphic reads Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly April 4 at 2pm et [Image by creator  from ]
April 4, 2024, 2 p.m. April 4, 2024, 3 p.m.
4 April 2024 at 02:00 p.m. ET
4 April 2024 at 03:00 p.m. ET
60 minutes

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In this webinar, we’ll discuss:

  • Key implementation considerations: what should you look at from a business and compliance perspective as you evaluate whether to be an early adopter, or a passive watcher.
  • Technical set-up: what did setting up Voice AI actually look like for the panelists.
  • Actual Voice AI experience: What has the ROI on the technology looked like. What has the consumer and agent experience looked like.
  • The Future of Voice AI: Where do the operations and compliance panelists see Voice AI going in the future.

Speakers include:

  • John Kelan, Hunter Warfield
  • Mike Frost, Frost Echols LLC
  • Amit Ambre,