Collection Agency Vital Solutions and Rock, Paper, Scissors Build a Website

Vital Solutions, Inc., headquartered in Norcross, Georgia, realized the time was right to launch a website. The business of servicing account receivables involves detailed and highly sensitive issues, and the company’s well-earned reputation for professionalism and client success needed to be conveyed both visually and verbally. With world-wide contacts, Vital Solutions chose Rock, Paper, Scissors, LLC, a full-service promotional agency located in nearby Duluth, Georgia, for a customized site that presented a clean and clear message.

On the surface, a promotional agency and a collections business may seem quite different, but these two companies actually have much in common. Working behind the scenes in both are talented teams of highly specialized employees who search for customized answers that facilitate positive results for their clients. The two companies also share the goal of establishing long-term partnerships with their clients by understanding each customer and then offering innovative yet practical solutions.

Tailoring one’s approach to satisfy the customer seems a good strategy?no matter what the industry happens to be. Launched in 2002 by Chris Shuler and Chris Gugala, Vital Solutions today thrives with over 30 clients and $2.5 billion in annual placements. Similarly, having flourished under the 15-year leadership of Randy and Cynthia Sutt, Rock, Paper, Scissors displays a varied and impressive portfolio of creative and technical capabilities with a notable client list to match. “If you turn to a template for answers, your possibilities will be limited from the start,” says Cynthia. “Think creatively, open your mind?there’s no telling what you might accomplish.”

About Vital Solutions, Inc.
Vital Solutions focuses primarily on account receivables management in the auto finance, credit card and utility credit industries. It operates two subsidiaries ? Vital Recovery Services, Inc., which handles third-party collections, and Vital Outsourcing Services, Inc., which performs first-party collections.