Advantage Plaza Introduces New Collection Agency, Citadel Financial Group

Advantage Plaza Incorporated, the holding company for the five-time Inc.500 “Hall of Fame” winner Advantage Credit International, recently launched Citadel Financial Group, its subsidiary collection agency.

Citadel Financial Group provides business to consumer debt recovery services throughout the United States with a primary service market in the Southeast. Although operating on a firm platform of standard collections business practices, by employing the innovative use of automated notification services including e-mail and internet payment options for debtors, Citadel increases the recovery ratio during the critical 45 to 90 day delinquency period.

The Citadel model delivers a higher rate of debt collection than the industry standard of solely focusing on collecting debt after charge off. Citadel?s proactive and innovative recovery methods also allow businesses to continue a positive relationship with their customers, which is often a difficult position to maintain in the collections cycle.

Strongly committed to the use of innovation and technology, Citadel offers client’s cutting edge Internet solutions to streamline the collections process and facilitate customer communications.

“By launching the company under Advantage Plaza’s business incubation model, Citadel has the financial resources, technology expertise and assets, and marketing support that will allow the company to realize substantial growth,” said Mark Simms, president of Advantage Plaza. “Tim Hughes, the president of Citadel, has been Advantage Plaza?s debt collector for several years. With his leadership, Citadel will take the collections business to the next level.”

“Advantage Plaza’s unique skill sets have made it possible for Citadel to hit the marketplace as a cutting-edge entity,” said Tim Hughes. “Businesses now have a direct link to accounts receivable solutions that are founded on experience and innovation by combining true tested methodologies augmented with Web-based payment strategies. Citadel maximizes recovery and minimizes the ‘ill will’ generated by most collection methods used by other agencies.”

Advantage Plaza is a holding company and business incubator for technology-driven companies providing a variety of business services. Advantage Plaza provides the technological, financial, marketing, and operational expertise and resources to take businesses to the next level.