Streamline Health and HERAE Partner to Offer Revenue Cycle Solutions

Streamline Health, a leading provider of enterprise document workflow solutions and HERAE, LLC, a provider of electronic payment processing providing Direct Deposit for Healthcare(R), today announced they have formed a partnership that combines Streamline Health’s solutions with HERAE’s medical banking-remittance processing solutions to streamline healthcare financial services workflow. By automating revenue cycle management processes, this combined solution will empower hospitals and health systems to more effectively manage their claims processes, increasing their productivity and enabling them to control costs.

The partnership brings together Streamline Health’s document workflow systems for patient financial services with HERAE’s HIPAA-compliant all electronic EOB payment process. Streamline Health and HERAE will offer a comprehensive solution to their customer communities eliminating manual processes associated with healthcare financial services. "Through this relationship, we are enabling healthcare enterprises to better manage their revenue cycle by providing the means to achieve a fully electronic solution for remittance and payments," according to Jim Ribelin, founder and executive vice president, HERAE. "Streamline Health has the document workflow solutions that, when coupled with HERAE’s electronic payment processing, create operational efficiencies for hospitals, which translates into a real return on investment."

HERAE moves the information associated with healthcare claim payments between providers and payers, electronically. This process transforms the HIPAA 835 transaction into standardized virtual electronic remittance forms. Customers will benefit with simpler and faster processing, the elimination of envelopes, checks and explanation of benefit (EOB) forms, and an expected improvement in cash flow. Streamline Health’s document workflow solutions expedite the payment cycle and afford secondary billing opportunities by electronically capturing both paper-based and digitized Explanation of Benefits (EOB).

All images are stored at the account level for fast retrieval. Users may print and fax the remits directly from the user’s desktop. Compliance with HIPAA regulations is achieved with redaction of Protected Heath Information (PHI) capabilities.

"By partnering with HERAE, our goal is to leverage each other’s expertise to allow our clients to remove the inefficient friction points in paper- intensive remittance processing," said Scott Lenz, executive director of business and market development for Streamline Health. "The result will enable healthcare organizations to streamline their revenue cycles and achieve optimal financial performance."