See all Topics
 [Image by creator Krasimira Nevenova from AdobeStock]

NYC Proposes Amendments to Debt Collection Rules; Comments Due by Nov 29th

19 October 2023

Illustration of an old fashioned rotary dial phone [Image by creator ojovago from AdobeStock]

4 Ways to Sharpen Your Outbound Calling Strategy

18 September 2023

Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Statement a Company Used an “Autodialer” Not Sufficient To Win TCPA Suit Appellate Court Holds

31 August 2023

A picture of a cell phone on top of paper dollar bills in various denominations, on a light blue wooden table. [Image by creator sveta from AdobeStock]

Get Your Collections Calls Answered: 3 Key Takeaways from TransUnion’s State of Customer Outreach

11 July 2023

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

14 Calls in 22 Days is Reasonable, Says Court

29 June 2023

Man holding an image of a digital ball floating in the air [Image by creator vegefox.com from AdobeStock]

Legal Advisory Board Members Discuss Hunstein, the CFPB, and Omnichannel Communication

22 May 2023

Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

9th Cir. Holds TCPA Autodialer Must Generate and Dial Random or Sequential Phone Numbers

19 January 2023

 [Image by creator atoss from AdobeStock]

Ninth Circuit Puts New Limits on Aggregate Statutory Awards Following Remand of Nearly $1 Billion TCPA Judgment

7 December 2022

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Court Finds Servicer’s Neutrally-Worded Voicemail Advising of Payment Options Does Not Constitute Debt Collection

11 August 2022

 [Image by creator Krasimira Nevenova from AdobeStock]

CFPB Releases Reg F Guidance

2 August 2022

Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Credit Card Issuer Wins Big ATDS Ruling in TCPA Suit Arising out of Debt Collection Calls

29 June 2022

Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Macy’s Credit Sued For Prerecorded Calls: Retailers Back in the TCPA Crosshairs?

22 June 2022

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Is Express Revocation Necessary? District Court Finds Genuine Dispute of Material Fact Regarding TCPA Consent, Absent Evidence of Express Revocation

3 May 2022

A person holding a mobile phone that is showing an incoming call from "unknown" [Image by creator terovesalainen from AdobeStock]

Numeracle Extends Branded Calling Across Full Provider Network

6 April 2022

Sharpie pen checking off check boxes on list [Image by creator pixelrobot from AdobeStock]

Creditors: Four KPIs to Evaluate Digital Strategies at Collection Agency Partners Quickly

30 March 2022

A wall of file drawers, one of them open, holding orange file folders [Image by creator Maxim_Kazmin from AdobeStock]

Cleared Out: Court Orders Enormous Set of Discovery to Be Produced–but Why?

24 March 2022

Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

Prodigal Announces Partnership: Best-in-Class Contact Center Telephony Meets Best-in- Class Interaction Intelligence

23 March 2022

A stack of mobile phones [Image by creator goir from AdobeStock]

Recycled Number Blues: Good Faith Defense Rejected Again as Liberty University Trapped in TCPA Suit

17 March 2022

Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

$195,000 in Damages on 26 Calls?: New Decision Shows Just How Extreme TCPA Damages Can Get

9 March 2022

 [Image by creator Leigh Prather from AdobeStock]

The Correct Answers to Questions about the Limited Content Message and Model Validation Notice [Video]

3 March 2022