Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Michigan Debt Collection Laws: Getting the Upper Hand

6 March 2013

FDCPA Reform: Sound and Fury?

6 March 2013

Massachusetts Debt Collection Laws: The Spirit of America

5 March 2013

Collection Industry Leaders Meet in DC to Discuss Regulation

5 March 2013

Executive Change: Northland Group Promotes Rhonda Kjarland to Chief Compliance Officer

5 March 2013

Florida AG Shuts Down Scam Debt Collection Operation

4 March 2013

Maryland Debt Collection Laws: Maryland of Opportunity

4 March 2013

Substantial Sanctions Awarded to Debt Collectors in Recent FDCPA Case

1 March 2013

Maine Debt Collection Laws: The Way Life Should Be

1 March 2013

Former Bank Exec Arrested for Taking Bribes from Collection Agency

28 February 2013

Louisiana Debt Collection Laws: Come as You Are. Leave Different.

28 February 2013

Kentucky Debt Collection Laws: Unbridled Spirit

27 February 2013

Appeals Court Voids $5.2 million Class Action Settlement with Encore Capital

27 February 2013

Supreme Court Sides with Debt Collector in FDCPA Case

26 February 2013

FTC Releases Complaints Report for 2012: Debt Collection Prominent Again

26 February 2013

Kansas Debt Collection Laws: Kansas, as Big as you Think

26 February 2013

Looking Forward to the CFPB Complaint Resolution Process

26 February 2013

How Will the Marx Decision by the Supreme Court Impact ARM?

26 February 2013

Governor Cuomo Wants Debt Collectors to Know it's Still Illegal to Collect Payday Loans

25 February 2013

Debt Collectors as Problem Solvers: It’s All About the Relationships

25 February 2013