Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Death to Foti? Supreme Court to Hear FDCPA Case on Awarding Costs to Defendants

30 May 2012

Senator Al Franken to Hold Hearing on Accretive Impact on Federal Laws

29 May 2012

Large Settlement Announced in TCPA Class Action Against Collection Agency

25 May 2012

Debt Buyers, Collection Agencies: Be Clearer with Your Collection Letters

24 May 2012

Guaranteeing Collection Agency Compliance: A Whitepaper and Webinar

24 May 2012

Consumers or Collection Agencies: Who Are Judges Most Biased Against?

24 May 2012

Mike Ginsberg: First Quarter ARM Legal, Legislative and Regulatory Climate Summed Up

21 May 2012

State Supreme Court Dismisses AG Suit Against Collection Law Firm...Again

18 May 2012

I.C. System Assists in Passing Third Party Collector Licensing Bill in Minnesota

18 May 2012

Circuit Court Rules Against Debt Collector in TCPA Case on Reassigned Cell Number

17 May 2012

No no no: Huffington Post Super Wrong About Collection Agency Story

17 May 2012

Are Debt Collector Phone Messages Illegal?

16 May 2012

FDCPA Lawsuits Pick Up in Second Half of April, Still Lag 2011 Numbers

16 May 2012

Debt Collectors Settle with FTC for $3.1 million

15 May 2012

Accretive Responds to Attorney General, Al Franken

14 May 2012

Judge Rules for Collection Agency in Voicemail Case; Foti Compliance Evolving

14 May 2012

Health Care Debt Collection Draws Attention of Politicians Everywhere

11 May 2012

TV Station Bashes Job Creating ARM Firm

11 May 2012

Outsource? Dropping? What is Accretive's Next Move With its Consumer Debt Collection Arm?

10 May 2012

Do Your New Employees Understand What a Creditor Is?

9 May 2012