Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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FTC Extends Comment Period for Proposed Policy Statement Clarifying How to Collect Decedents' Debts

9 November 2010

State AG Recovers $1.25 Million From Three Collection Agencies

9 November 2010

Texas AG Charges Payday Lender with Fraud Over Debt Collection

8 November 2010

Foreclosure Gate and Robo-Signing Leaves ARM Industry Vulnerable

5 November 2010

Consumer Group Warns on New FTC Position on Deceased Debt Collection

4 November 2010

State AG Sues to Shut Down Collector that Used Fake Courtroom

4 November 2010

Why the Meaningful Involvement Doctrine Should Not Exist Under the FDCPA

3 November 2010

FTC Obtains Court Order Barring Credit Repair Operation from Making False Claims and Charging Up-Front Fees

29 October 2010

FDCPA and Other Consumer Lawsuit Statistics, October 1-15

28 October 2010

Collection Director Admits Selling Debtor Information

26 October 2010

Better Business Bureau Changes Ratings Methodology, Benefiting Debt Collectors

25 October 2010

Probe of Wireless Debt Collection Practices Moot for ARM Telecom Players

25 October 2010

ACA International Responds to CNN's "Almighty Debt" Program

22 October 2010

FTC Settles Charges Against Collection Agency for $1.75 million

22 October 2010

Debt Relief Companies Prohibited From Collecting Advance Fees Under FTC Rule That Takes Effect October 27

21 October 2010

Manny Newburger and Fair Debt Consultants, LLC Announce the Release of Disk 2 in The Compliant Collector Training Series

20 October 2010

TV Spotlight Shines Bright on Debt Collectors This Week

20 October 2010

WebRecon Launches State Lawsuit Service

19 October 2010

FDCPA and Other Consumer Lawsuit Statistics for September 16-30

18 October 2010

Paper Runs Interesting Defense of Debt Collectors

18 October 2010