Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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FTC Proposes Changes to Update and Improve Credit Reporting Notices

16 August 2010

Debt Collectors on State and Local Consumer Protection Agencies? Radar

16 August 2010

Arkansas AG Files Lawsuit Against Online Payday Lender

13 August 2010

Debt Collection Lawsuits Clogging the Courts, Indeed

12 August 2010

FDCPA and Other Consumer Rights Lawsuit Statistics, July 16-31

12 August 2010

Leaving Voicemail Messages: Ninth Circuit May Resolve the Foti Issue

11 August 2010

Martin Sher Takes the Gavel as President of ACA International

9 August 2010

National Consumer Law Center Releases Report on ?The Debt Collection Machine?

9 August 2010

Congressman Chris Lee Puts Spotlight on ARM Industry in Western New York Economy

6 August 2010

Fraudulent Collection Companies Harassing Payday Loan Customers

6 August 2010

ARM Association Leaders Discuss Coordination of Efforts

2 August 2010

FDCPA and Other Consumer Rights Lawsuit Statistics for July 1-15

2 August 2010

FTC Issues Final Rule to Protect Consumers in Credit Card Debt

30 July 2010

Could the Bureau of Consumer Financial Protection be Positive for Collectors?

29 July 2010

Collection Agency Responds to Settlement Announcement from Cuomo

28 July 2010

insideARM.com Appoints Forward Thinking Editorial Board

28 July 2010

NY AG Settles Case Against Debt Collector for $125,000

27 July 2010

Ferry, Joseph & Pearce Partner Elected President of the National Association of Chapter 13 Trustees

27 July 2010

ACA International Announces New Strategic Plan

27 July 2010

Convoke Systems Raises $5.5 Million in Funding; Plans to Expand Services to ARM Industry

26 July 2010