Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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What the ARM Industry is Currently Up Against

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Exploring Rising Complaints Against Debt Collectors

5 March 2010

Collection Agency Settles FTC Credit Reporting Charges for $1 million

4 March 2010

Experts Say New Credit Card Rules will Significantly Impact ARM Industry

3 March 2010

Rent-a-Center Settles Debt Collection Probe for Nearly $350,000

2 March 2010

Consumer Sues Florida Debt Collector for $800, Receives $120,000

1 March 2010

Collection Law Firm Mann Bracken to Liquidate in Receivership

1 March 2010

FTC Reports Jump in Debt Collection Complaints

26 February 2010

Numbers from the ARM Industry?s First Virtual Trade Show

26 February 2010

State AG Seizes $12 million in Assets in Debt Settlement Action

25 February 2010

ARM Industry Legislative Primer

24 February 2010

FDCPA, Other Lawsuits Stats from WebRecon

24 February 2010

Bills Introduced in State Legislature Target Debt Buyers

22 February 2010

The Ulzheimer Group, LLC Partners with WebRecon to Provide Credit Expert Witness Services to Attorneys

22 February 2010

Fed Official Details Debt Buying Industry Situation at Trade Show

19 February 2010

State AG Settles Charges Against Three Debt Collection Agencies for $404,000

19 February 2010

The Commercial Law League of America's Chicago/Spring Meeting and National Convention Kicks Off On April 29, 2010

12 February 2010

FDCPA and Other Consumer Rights Lawsuit Stats from WebRecon

9 February 2010

Manny Newburger and Fair Debt Consultants, LLC launch The Compliant Collector Training Series

9 February 2010

FTC Returns $1.6 Million to Consumers Scammed by Bogus Debt Collector

8 February 2010