Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Key Figures Download on FTC Discussion on Process Servers and Legal Collection Issues

11 August 2009

5000 FDCPA Lawsuits: A Disturbing New Milestone

11 August 2009

FTC Collection Litigation Roundtable Sees Lively Debate on Legal Issues

7 August 2009

Debt Collector Registry and Dispute Resolution Proposal May Alienate Prominent ACA Affiliate

6 August 2009

Capital Debt Settlement and Legal Helpers Form Consumer Advocacy Partnership

3 August 2009

DCS 2009 Announces the Addition of Arbitration and Dialer Strategy Round Tables

31 July 2009

FTC Announces Further Extension on 'Red Flags' Rule Implementation to November 1

30 July 2009

ACA International Submits Testimony on Arbitration to House Subcommittee

29 July 2009

FTC Meeting to Discuss Collection Litigation and Arbitration

28 July 2009

ASK THE EXPERTS: Federal Healthcare Reform

27 July 2009

Debt Portfolio Registration Services Fill an Operational and Regulatory Gap

22 July 2009

Patient?s Death Renews Calls on Capitol Hill to Limit Specialty-Hospital Growth

21 July 2009

The Collections Quandary: Tripped by a Cell Phone No More

15 July 2009

FDCPA Lawsuit Volume Picks Up Steam in June

13 July 2009

Operators of Credit Card Rate Reduction Scam Are Banned From Telemarketing: FTC

10 July 2009

Consumer Bankruptcies on Pace to Hit Pre-Reform Levels in 2009

8 July 2009

CBA President Says Proposed Consumer Protection Act is a ?Bridge Too Far?

6 July 2009

Collection Agency Settles with FTC for $225,000

6 July 2009

FDIC Announces Settlement With Advanta Bank Corporation for Deceptive and Unfair Practices

2 July 2009

FTC Issues Advisory Opinion to ACA International Regarding FDCPA - FCRA Conflict

2 July 2009