Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

See all Topics

Hospitals May Have a Case against Slow-Paying Insurers

30 June 2008

ABA Cautions Congress Against Basing Student Credit Card Policy on Anecdotes

27 June 2008

US House Passes Gramm-Leach-Bliley Relief for Debt Buyers

26 June 2008

Supreme Court Rules that Collectors Can Sue on Behalf of Pay Phone Operators

24 June 2008

Connecticut Marshals Gross Big Bucks as Foreclosures Grow

23 June 2008

Suit Charges Hospital and its Collection Unit with Violating the FDCPA

23 June 2008

Feds Charge 400 in Mortgage Fraud Operation, 2 Hedge Fund Managers Indicted

20 June 2008

House Cuts Funds for IRS Privatization Program

19 June 2008

Regulators to Review $560 million Lindorff Deal by July 16

18 June 2008

Missouri Fines Police Donation Telemarketer $450,000 for Do-Not-Call Violations

16 June 2008

Collectors Face New Law in Colorado, and NY Considers Debtor's Bill of Rights

13 June 2008

FTC To Host Debt Settlement Workshop

12 June 2008

Obama Says Card Issuers Trick Consumers with Unfair Practices

12 June 2008

Feds Name CompuCredit and Collector Jefferson Capital in $200 Million Suit

11 June 2008

Medical Records of 2.2 Million Stolen in Utah

11 June 2008

CompuCredit and Collection Agency Target of $100 million FTC-FDIC Action: Report

10 June 2008

Defendants in Collection Scheme Aimed At Hispanics Settle FTC Charges

9 June 2008

Debt Collection Cases Double in Northern Illinois

9 June 2008

California Restricts Taking of Homes, Properties

6 June 2008

TransUnion Settles Suit with Free Credit Report Monitoring for Select Consumers

2 June 2008