Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Debt Collection Industry Invests in Capitol Hill Campaign

9 April 2008

San Francisco Sues National Arbitration Forum, Collector and Issuer

8 April 2008

Bill would Ease GLBA Pressure on Debt Buyers

4 April 2008

Profits at Not-for-Profit Hospitals Put Industry in the Spotlight

4 April 2008

California Pols to Debate Bad-Check Restitution Bill Today

1 April 2008

Collectors Spent $1.9 million to Lobby Congress

1 April 2008

FDIC Ramping Up for Bank Failures

31 March 2008

DA Says Collection Scam Netted Two New Yorkers $1.6 Million

31 March 2008

Is the FTC Acting More Fairly Toward Collectors?

27 March 2008

NCFE Founder Poulsen Guilty in Bribery Trial

27 March 2008

FTC Hands Down Advisory Opinion for Mortgage Collectors

26 March 2008

Prosecutors Call it a Bribe but NCFE?s Poulsen Insists Entrapment

25 March 2008

Industry Downplays FTC Complaints, Plans Ombudsman Complaint Program

24 March 2008

Collection Agents Again Top FTC Complaint List

24 March 2008

Judge Dismisses Challenge to Legal Collections Tactic

20 March 2008

Federal Security Changes Will Impact ED, IRS Collectors

19 March 2008

Hospital Debt Buyers Convicted of Fraud and Money Laundering

17 March 2008

Taxpayer Advocate Calls for End to IRS Private Collectors, Again

14 March 2008

Jury Decides Fate of Execs that Bought ARs from Struggling Hospitals

13 March 2008

Collection Law Firm Hit with $5.2 million Class Action Verdict

13 March 2008