Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Small Business Representative Shares Her Thoughts About Yesterday’s Debt Collection SBREFA Hearing

26 August 2016

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Massachusetts Jumps into the Active Debt Collection Regulation Pool

25 August 2016

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Consumer Relations Consortium Welcomes New Members; Continues Discussions with Consumers

25 August 2016

CFPB Debt Collection Proposals Would Create Problematic New Substantiation Standard

25 August 2016

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The “Least Sophisticated Debtor” Is Getting More Sophisticated, And Has An Improved Memory Too

22 August 2016

Industry Gets Favorable Ruling in Debt Collection Envelope Case

18 August 2016

U.S. District Court in California Dismisses TCPA case for Lack of Standing

15 August 2016

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GAO Report Says CFPB Small Business Panels Could Be More Effective

15 August 2016

Is Spokeo the Death Knell to TCPA Litigation? Not Really?

15 August 2016

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FCC Releases Rules Limiting Federal Government Debt Collection Calls

12 August 2016

Court Affirms Dismissal of Crawford Case for FDCPA ‘Time-Barred’ Proof of Claim, Case Was Itself ‘Time-Barred’

11 August 2016

7th Cir. Deepens Split on FDCPA Liability for ‘Time-Barred’ Claims

11 August 2016

FDCPA Safe Harbor Buried within CFPB Mortgage Rules

11 August 2016

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Ninth Circuit Court of Appeals Rules - Failure to Specifically State “This Communication is From a Debt Collector” is Not FDCPA Violation

9 August 2016

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FDCPA Case Law Review for July 2016

4 August 2016

Courts Continue to Look for "Actual Harm" in TCPA Cases

4 August 2016

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Attorney “Meaningful Involvement” Case Sent Back to District Court

3 August 2016

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insideARM Perspective on CFPB Outline of Proposed Rules – Litigation and Time-Barred Disclosures

3 August 2016

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insideARM Perspective On CFPB Outline of Proposed Debt Collection Rules – Information Integrity

2 August 2016

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15 ARM Industry Experts React to CFPB Outline of Proposed Debt Collection Rules

2 August 2016