Collection Laws and Regulations News

Collections & Recovery

Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Summary Judgment Granted Against Dallas Debt Collector for Bad Behavior

15 April 2016

Summary Judgment Granted in TCPA Case Against Navient and Affiliate - Awards $360K, Possibly More

13 April 2016

TCPA Class Action Case Dismissed – Thanks to Omnibus Budget Reconciliation Act of 2016

12 April 2016

Colorado FDCPA Preparing for Sunset Review

12 April 2016

4th Cir. Confirms Entity Is Not FDCPA ‘Debt Collector’ Merely Because It Purchases Defaulted Debt

12 April 2016

Webinar to Cover TCPA Class Actions and the State of the ARM Industry

11 April 2016

Law Firm No Longer Needs to Be Licensed as Debt Collector in Mass - The Story Behind the Reversal

8 April 2016

How the "Three Lines of Defense" Philosophy Can Help Your Agency Through an Audit

8 April 2016

Encore Capital Group Wins Motion to Compel Arbitration in Putative FDCPA Class Action

6 April 2016

Witnesses Tell Senate Banking Committee That CFPB Has Hurt Consumers

6 April 2016

U.S. Chamber Comments on PrivacyStar Involvement in TCPA Complaints

5 April 2016

Convenience Fees: Potential for Mischief?

4 April 2016

NBC Debt Collection Article Includes Some Context, But Could Be Better

1 April 2016

Headline The ARM Industry Should Like to See: “Closing Time for a Fake Debt Collector”

31 March 2016

Latest CFPB Complaint Report is Routine, But Provides a Nugget or Two

30 March 2016

SCOTUS Challenges Plaintiff Argument on Use of AG Letterhead in FDCPA Case

30 March 2016

More Sessions Confirmed for Larger Market Participant Summit April 21-22

29 March 2016

FTC Advises Debt Collectors on Use of Text or Social Media to Engage Consumers

29 March 2016

Second Circuit Court of Appeals Rules Collection Letter Showing a “Static” Current Balance is Misleading

28 March 2016

FTC's Brill to Step Down

23 March 2016