Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Victory for ARM Industry in Ninth Circuit Case

13 May 2015

District of Columbia Council Seeks to Tighten Rules for Debt Buyers

13 May 2015

Billing Tree Webinar Examines Latest in Payment Processing, Debt Collection

12 May 2015

In Writing: What the New West Virigina Updates Mean for Debt Collectors

12 May 2015

Next Step in CFPB Debt Collection Rulemaking?

12 May 2015

CFPB: For Heaven’s Sake Help Consumers Communicate about Their Student Loan Resolution Options

11 May 2015

Debt Collection Drill: Common Sense Prevails in West Virginia?

11 May 2015

Oral Arguments Set in in CFPB v. Hanna Law Firm

8 May 2015

Data Security and Compliance Play Significant Roles in Student Loan Collections

8 May 2015

VISA Veteran Will Join FCC June 1 to Oversee TCPA

7 May 2015

CFPB Issues Report on “Credit Invisible” Consumers

6 May 2015

Larger Market Participants Convene in Washington for High Level Discussion

4 May 2015

FDCPA Lawsuits Still Rising in Early Part of 2015 as TCPA Claims Decline

1 May 2015

Debate Over North Carolina Debt Buyer Bill Gets Personal, and Nasty

30 April 2015

ACA International Board of Directors Support Legislation to End Operation Choke Point

30 April 2015

RevSpring to Host Enterprise Risk Assessment Webinar

30 April 2015

Supreme Court to Hear Case on Statutory Damages Without Actual Harm; Could Impact FDCPA Cases

29 April 2015

Federal Judge Sides with Collection Agency and Debt Buyer in Letter Class Action

28 April 2015

Filing a TCPA lawsuit? There's an App for that

27 April 2015

BBB Issues Warning on Debt Collection Scams/Fake Collectors

27 April 2015