Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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FCC Being Urged to Reform TCPA on Numerous Fronts

13 August 2014

State of Idaho Issues Guidance for Licensed Collection Agencies

13 August 2014

Join LiveVox Counsel and Audit Experts for TCPA/CFPB Chat

13 August 2014

Debt Collection Complaints Remarkably Flat in Second Quarter

12 August 2014

A Culture of Unaccountability Regarding Consumer Debt

12 August 2014

John Oliver Takes on Payday Loans

11 August 2014

California Call Recording Law Loses its Teeth; Collectors to Benefit

11 August 2014

Court Asks State Bar to Review Frequent Flyer's License to Practice Law After He Files Frivolous Complaint

8 August 2014

FICO's New Credit Score Addresses Medical Debt Collection and Collection Agency Accounts

8 August 2014

En Banc Hearing Sought in FDCPA Case, Crawford v. LVNV

8 August 2014

FTC Announces Settlements with Two Collection Agencies for $2 million

7 August 2014

A High-Level Discussion of Debt Collectors, Involving no Debt Collectors

7 August 2014

Senators Push For Investigation of USA Discounters' 'Aggressive' Debt Collection Tactics

7 August 2014

CFPB Leader in Consumer Response to Speak at Columbia Ultimate's 2014 Art of Success Conference

7 August 2014

Debt Collection Attorney Oversight Called Into Question - Literally

7 August 2014

Federal Regulator OCC Issues Guidance on Debt Portfolio Sales

6 August 2014

Managing ACA-Insured Patients - Part II

6 August 2014

Senate Draft Bill Targets Private Collectors in Student Loan Market

6 August 2014

China's Booming Credit Economy and the Potential for US ARM

5 August 2014

Commercial Debt Collection Agency Releases Sample Collection Call Script

5 August 2014