Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Reg E Authorizations Got You Down? Authorization Requirements for TEL Entry Transactions/ACH
3 February 2014
Appeals Court Sides with Collectors in FDCPA Cases Challenging Letter Language
31 January 2014
ACA International Files TCPA Petition with FCC
31 January 2014
Castel Releases Manual Dial Only Platform
31 January 2014
The Evolution of Debt Collection Industry Conferences
30 January 2014
Take insideARM's Annual Operations, Compliance and Technology Survey; Get $5
30 January 2014
insideARM.com Launches TCPA Resources Page for Debt Collection Industry
30 January 2014
House Republicans Pushing for Dirt on CFPB
29 January 2014
Collection Industry Tries to Find Common Ground with Consumer Groups
28 January 2014
CFPB Issues Consumer Advisory on Payment Industry's Data Breach
28 January 2014
The One About the Australian Sex Tape, an Alleged Mobster, and Debt Collection
28 January 2014
FDCPA Lawsuits Filed Against Collectors Decline 10 Percent in 2013
27 January 2014
KirkpatrickPrice is Chosen by DBA International to Perform Debt Buyer Certification Audits
27 January 2014
FTC Staff Supports NACHA’s Proposed Rule Changes on Electronic Payments
24 January 2014
UDAAP: The Little Acronym with the Potential for a Big Impact in Collections in 2014
24 January 2014
insideARM Summit Keynote Draws Blueprint for Debt Collection CMS
23 January 2014
insideARM Summit Kicks Off with Talk on Debt Collection Rulemaking
23 January 2014
Collection Agency, NFL Teams Among 12 Settling FTC International Safe Harbor Charges
23 January 2014
Utilizing Your Collection System to Support and Document your Compliance Strategy
22 January 2014
ACA International Seeks Clarity on TCPA Issues in FCC Comments
22 January 2014
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