See all Topics
File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

Collectors Are Missing the Benefits of the CFPB Complaint Portal

10 May 2017

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Court Rules Sending Validation Through CFPB Portal Does Not Satisfy FDCPA

4 May 2017

Focus on 3 Key Areas to Audit Collection Agencies: Area 3, Compliance Plan

1 May 2017

Focus on 3 Key Areas to Audit Collection Agencies: Area 1, Cash Handling

26 April 2017

A western-style ranch sign that says "Welcome to colorful Colorado" against a dark sky and red mountains [Image by creator MarekPhotoDesign.com from AdobeStock]

Colorado's FDCPA Adds Media Requirements, Removes its Collection Agency Board

25 April 2017

Bona Fide Error Defense Comes Through For Collector With Strong Processes

20 April 2017

Referee indicating timeout [Image by creator sixdays from AdobeStock]

FTC Settles With Collector Over Multiple Alleged FDCPA Violations

27 March 2017

 [Image by creator Gregory Johnston from AdobeStock]

49 Call Attempts in 18 Days with No Evidence of Intent to Harass = No FDCPA Violation

8 March 2017

 [Image by creator Leigh Prather from AdobeStock]

Debt Collectors Sued for Not Assessing Interest . . . Seriously?!?

2 March 2017

Image of a ripped piece of brown paper exposing a white background and the word "dispute" [Image by creator tumsasedgars from AdobeStock]

Collection Letter Containing Check Box to Dispute Debt Created Potential FDCPA Claims, Federal Court Rules

1 March 2017

 [Image by creator Chris Titze Imaging from AdobeStock]

Ninth Circuit: Cancellation of Gym Membership Didn’t Revoke Consent to be Contacted

23 February 2017

Calligraphy pen and the word "Petition" [Image by creator md3d from AdobeStock]

Petitioners Seek Prior Express Written Consent for All Autodialed Calls to Cell Phones Under the TCPA

21 February 2017

 [Image by creator iQoncept from AdobeStock]

FTC Announces $700,000 Settlement with Debt Collector

15 February 2017

Referee indicating timeout [Image by creator sixdays from AdobeStock]

Employers Beware: Ninth Circuit Finds Inclusion of Liability Waiver in FCRA Background Check Disclosure Form is a Willful Violation

13 February 2017

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Court Rules 125 Calls in 135 Days is Not FDCPA Violation

9 February 2017

How to Improve IT Security While Reducing Costs – The State Collection Service Story (Sponsored)

9 February 2017

A western-style ranch sign that says "Welcome to colorful Colorado" against a dark sky and red mountains [Image by creator MarekPhotoDesign.com from AdobeStock]

Colorado Holds Hearing on Whether to Sunset Its Fair Debt Collection Practices Act

6 February 2017

CPF Square Emblem

Compliance Professionals Forum Announces 2017 Editorial Review Board Members

2 February 2017

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

Source Says CFPB Company Complaint Portal Updates Will Release in March

31 January 2017

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

A Former CFPB Insider’s Guide: Things to Consider before Responding to Your CFPB Complaints

12 December 2016