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New Jersey: Including a Phone Number on Initial Letter Does Not Violate the FDCPA

6 February 2018

Illustration of an old fashioned rotary dial phone [Image by creator ojovago from AdobeStock]

TCPA Case Law Review for December 2017

30 January 2018

 [Image by creator dpyancy from AdobeStock]

7th Cir. Holds Debt Collector Violated FDCPA Despite Using Miller Safe Harbor Language

29 January 2018

A cup of coffee, a pen, and a magnifying glass sitting on a blackboard that says "Lessons Learned" written in chalk [Image by creator Tuomas Kujansuu from AdobeStock]

CFPB Retrospective—Five Enduring Lessons, Even After Cordray’s Departure

25 January 2018

A person pressing a red "full disclosure" button on a keyboard with white keys [Image by creator momius from AdobeStock]

E.D.N.Y. Decides “Settlement May Have Tax Consequences” is an Acceptable 1099C Disclosure

22 January 2018

Blind justice figurine in font of old fashioned books [Image by creator Kaspars Grinvalds from AdobeStock]

Perfect Storm Coalesces as Division of Banks, Debt Buyers and Consumer Lawyers Await Decision in Massachusetts

16 January 2018

A line of open multi-colored highlighters [Image by creator pamela_d_mcadams from AdobeStock]

5 Compliance Hot Spots to Consider when Choosing a Patient Finance Vendor

10 January 2018

Collection Boot Camp: The Red Flags Rule and Debt Collection (sponsored)

8 January 2018

CFPB Bank Complaints Normalized; Such Analysis Eludes Debt Collectors

8 January 2018

Crumpled pieces of paper in white, green blue, red and yellow printed with question marks and the words "wrong" and "right" [Image by creator Stepan Popov from AdobeStock]

Bringing Common Sense to Collections

4 January 2018

E.D.N.Y. Rips Into Plaintiffs’ Bar on Reverse Avila Claims

21 December 2017

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

FDCPA Caselaw Review for November 2017

21 December 2017

The Keys to Managing Regulatory Change

20 December 2017

Small statue of lady justice [Image by creator sebra from AdobeStock]

Northern District of NY Agrees with Debt Collector: Pre-Judgment Interest Does Not Trigger Avila Disclosure Requirements

19 December 2017

Cover image for Convenience Fees Benchmark report with image of person looking at a laptop and holding a credit card [Image by creator insideARM from ]

Over 3/4ths of Industry No Longer Charges Convenience Fees, Study Finds

14 December 2017

CFPB Complaints

Continuity, Compliance and the CFPB: Food For Thought When Responding to Complaints (sponsored)

30 November 2017

BREAKING NEWS: Industry-Friendly Decision in VoIP Case

30 November 2017

 [Image by creator Gregory Johnston from AdobeStock]

Voice over Internet Protocol - Yesterday, Today and Back to Yesterday

30 November 2017

A young girl with hands thrown up, acting frustrated, in front of a desk with 1970's style phone and typewriter, with hands thrown up [Image by creator djoronimo from AdobeStock]

Richardson v. LVNV Funding, LLC and the Dilemma of Unclear Out-of-Stat Requirements

28 November 2017

A set of five different-shaped road signs that all say "Penalty" [Image by creator Argus from AdobeStock]

CFPB Fines Xerox Business Services $1.1M; This Should Be a Wake Up Call to Collection Software and Service Providers

22 November 2017