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A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Gen Z, Trust, and the "Frictionless" Engagement Strategy of the Future

16 August 2022
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CFPB Prioritizing Enforcement Over Education

10 August 2022
[Image by creator Krasimira Nevenova from AdobeStock]

CFPB Releases Reg F Guidance

2 August 2022
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Where Proficiency Meets Efficiency: Credit Bureau Disputes Case Management Systems

26 July 2022
File drawer with one folder in focus, labeled "Dismissed" [Image by creator tashatuvango from AdobeStock]

Hunstein Copycat Suit Fails Where Data Sent to Vendor is Secure

20 July 2022
Arms of 5 business people holding up different colored large "quote" marks [Image by creator Sergey Nivens from AdobeStock]

CRC Comments on CA DFPI's Proposed Complaints and Inquiries Regulation

14 July 2022
File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

6th Cir. Holds ‘Objectively Baseless’ Debt Collection Lawsuit Violated FDCPA

5 July 2022
[Image by creator atoss from AdobeStock]

CFPB Says Convenience and Pay-to-Pay Fees are Prohibited Junk Fees

30 June 2022
Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

CFPB Office of Servicemember Affairs Annual Report Highlights Consumer Complaints From Military Families

21 June 2022
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CFPB Addresses Credit Reporting in Buy Now, Pay Later Market

20 June 2022
File drawer with one folder in focus, labeled "Denied" [Image by creator tashatuvango from AdobeStock]

Washington Court Sides with Hunstein Copycat; Rejects Main Industry Defenses

15 June 2022
[Image by creator Krasimira Nevenova from AdobeStock]

California DFPI Proposes Extensive Rules Relating to Companies’ Responses to Consumer Complaints

7 June 2022
Credit Eco to Go and insideARM podcast partnership [Image by creator from ]

Credit Eco to Go: Coming to America- Building a Friction-less Collection Process

12 May 2022
Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

CFPB Says ECOA Applies to an Accounts Full Life Cycle, including Collection Procedures

10 May 2022
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Why the CFPB’s Expansion of its UDAAP Authority to Target Discrimination Requires Rulemaking

5 May 2022
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Continuing Its Focus on Consumer Medical Debt, CFPB Issues April Report Spotlighting Medical Billing and Collection Issues

27 April 2022
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CFPB Claims Oversight Over More Entities Including Fintechs; Says it Will Publish Supervisory Determinations

26 April 2022
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3 Under-the-Radar Strategies to Reduce Friction in Authentication for Digital Debt Collection

25 April 2022
Credit Eco to Go and insideARM podcast partnership [Image by creator from ]

Credit Eco to Go: Detecting and Remediating Risk in Real Time

21 April 2022
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Next on the CFPB's Firing Line? TransUnion

12 April 2022

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