With identity theft a widespread issue in the financial services industry, banks and ARM companies are under increased pressure to ensure consumers’ sensitive identification, contact, and financial information is kept safe. In fact, a number of recent state and federal laws and regulations codify certain requirements for handling financial data. Firms in the ARM industry must adhere to a host of standards, including the Payment Card Industry Data Security Standard (PCI DSS), the financial privacy and safeguards rules in the Gramm–Leach–Bliley Act (GLBA), the FTC’s Red Flags Rule for identity theft, information security standard ISO 27002, HIPAA and the HITECH Act for the healthcare sector, and the Federal Information Security Management Act of 2002 (FISMA) for those collecting on government contracts. Auditing standard SAS 70 is also required for many in the financial services industry that use outside vendors such as debt collection agencies.

See all Topics

Ontario Systems Continues Commitment to Customer Safety and Stability with Renewed Security Certifications

16 January 2014

Tips to Get the Most Out of UltimateAnalytics

15 January 2014

No Debt Collection Charges for Accretive Health in Settlement with FTC

2 January 2014

RevSpring Collects Toys and Canned Food for Charity

30 December 2013

Collect More Cash with Predictive Analytics

5 November 2013

First Collection Services, LLC completes ARM Industry Gold Standard; TECH LOCK Certified

23 October 2013

Phin Solutions, Inc. Achieves ARM Industry Gold Compliance Standard, TECH LOCK Certified

21 October 2013

TECH LOCK, Inc. Renews Service-Disabled Veteran-Owned Small Business (SDVOSB) Status

15 October 2013

Constar Announces SSAE16 and PCI-DSS Compliance Renewal

20 September 2013

BillingTree Completes Examination in Conformity with SSAE No. 16, Reporting on Controls at a Service Organization

28 August 2013

Verifacts, Inc. Seeks to Maintain Your Company Image; Starts TECH LOCK Certified Audit

26 August 2013

Sentry Credit Achieves Rigorous ARM Industry Data Security Certification from TECH LOCK

12 August 2013

Total Card, Inc. (TCI) Switches Auditors; Starts TECH LOCK Certified Program

30 July 2013

RevSpring Renews Critical Security Certifications

30 July 2013

National Enterprise Systems (NES) Looks to Add Another Top Rating in 2013; Enters TECH LOCK Certified Program

29 July 2013

Automated Collection Services Goes For Gold; Enters Into TECH LOCK Certified Audit

25 July 2013

Phin Solutions Aims High for Compliance; Joins TECH LOCK Certified Program

24 July 2013

Executive Change: Todd Langusch to TECH LOCK, Inc. as President & CEO

19 July 2013

CompuMail Achieves TECH LOCK® Certified, Proves Compliance Once Again

17 July 2013

FBCS, Inc. Announces Successful Completion of Independent ISO/IEC-27001 Compliance Assessment

16 July 2013