Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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In Email, Linked Pages are Considered Part of the "Whole" Message When Evaluating the FDCPA, According to New Mexico Court

3 June 2020

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Nevada Extends Collection Moratorium Until June 30

1 June 2020

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Legal Action Letter Language Not Considered a False Threat of Litigation

28 May 2020

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Debt Collection Complaints Down? CFPB Releases COVID Edition of Complaint Bulletin

27 May 2020

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The Tide is Changing: E.D.N.Y. Sanctions Plaintiff's Counsel under FDCPA, Awards ~$37k in Fees/Costs to Debt Collector

21 May 2020

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Connecticut Extends its No-Action Position Regarding Licensure of Home Branch Offices During COVID

21 May 2020

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Greene v. TrueAccord Further Refines Email Best Practices

20 May 2020

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CFPB Extends SNPRM Comment Period Again Due to COVID

19 May 2020

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Minnesota Extends Work-From Home Guidance for Collectors

18 May 2020

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Maryland Issues Guidance for Collection Agencies Closing Temporarily or Permanently

18 May 2020

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House Version of New Stimulus Package Proposes Debt Collectors Go Into Debt So Consumers Don't Have To

14 May 2020

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E.D.N.Y.: No Standing for Consumer to Bring FDCPA Claim Because It Wasn't Properly Disclosed in Bankruptcy Petition

14 May 2020

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D. Ariz. Grants Rare Award of Costs to Debt Collector Under FDCPA Provision

7 May 2020

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5th Cir. Reverses Sanctions Against Consumer’s Counsel for Failure to Promptly Settle

6 May 2020

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Minnesota Order Protects Stimulus Checks and Halts ALL New Garnishments

6 May 2020

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E.D.N.Y. Dismisses Another "Lawyer's Case" For Attempting to Twist Collection Letter Language into an FDCPA Violatoin

5 May 2020

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ACA v. Mass. AG: Oral Argument Summary, Decision Expected Tomorrow

4 May 2020

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Los Angeles City Council Urges Mayor to Prohibit Collections During COVID-19 Pandemic

30 April 2020

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Senators Warren and Schatz Question Credit Bureaus About Their Compliance with CARES Act Requirements

30 April 2020

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Letter Format/Overshadowing Claims Continue to Fall Flat in E.D.N.Y.

30 April 2020