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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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insideARM.com Launches Debt Collection Complaints Resources Section

4 March 2014

FTC Reports 200,000 Debt Collection Complaints in 2013; CFPB Says 22,000

4 March 2014

Using Responsive Design Mobile Apps to Collect Payments from Debtors

4 March 2014

Automated Collection Services Obtains the ARM Industry "Data Security Gold Standard" TECH LOCK Certified

4 March 2014

ACF Skins Games Benefiting the Boys & Girls Clubs of Southwest Virginia Break Half-Million-Dollar Mark

4 March 2014

Happy National Consumer Protection Week!

4 March 2014

FTC Sues Collection Agencies Over Misleading Names, Other Abuses

3 March 2014

Top Questions to Ask the Potential Buyer of Your Business

3 March 2014

Consumer Relations Consortium Submits Comments on the CFPB's ANPR for Debt Collection After Meeting with Consumer Groups

3 March 2014

House Passes Bill Limiting CFPB Powers as it Prepares to Write Debt Collection Rules

28 February 2014

Executive Change: Alan Spiegelhauer Rejoins FMA Alliance

28 February 2014

What Differentiates a Good Collections Solution from a Bad One?

28 February 2014

Appellate Court Has Harsh Words for Activist Judge in Debt Collection Case

27 February 2014

Executive Change: AllianceOne Hires Chief Compliance & Quality Officer

27 February 2014

Anticipating a New Regulatory Regime For Debt Collection - Part 2

27 February 2014

Encore Capital Announces Two More International ARM Acquisitions

26 February 2014

Account Control Technology Foundation Scholarship Programs Accepting Applications

26 February 2014

Cedar Financial Partnering to Help Kids with Special Needs

26 February 2014

On the Rise: Debt Collection Complaints, TCPA and FCRA Lawsuits

26 February 2014

Collecting on Behalf of Unlicensed Debt Buyer Does Not Violate FDCPA: Appeals Court

25 February 2014

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