Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

Oregon Considering Bill to Block Use of Private Collectors for State Debt

13 February 2014

Overcoming "Moral Challenges" to Point-of-Service Collections

13 February 2014

House Pushes CFPB Reform, But to What End?

13 February 2014

State AG Seeks Ban on Gambling Debt Collection Method

12 February 2014

Allied International Credit Awarded 62nd Place for Top 125 Training

12 February 2014

ACA International Briefs State Attorneys General Staff on TCPA Petition

11 February 2014

North American Credit Services Supports American Heart Association's 'Go Red for Women' Heart Challenge

11 February 2014

Have You Registered For Third Party Vendor Auditing Workshop In Atlanta on February 19?

11 February 2014

Judge Denies Preliminary Approval of TCPA Class Action Settlement on Consent Concerns

11 February 2014

Debt Collection State Licensing Resource Launched on insideARM.com

10 February 2014

Encore Capital Acquires UK Debt Buyer Marlin Financial for $480 million

10 February 2014

Important Webinar Series for ARM Professionals: From Our Desk to Yours - Leadership Series for ARM Executives

10 February 2014

Conflicting Jobs Report: Fewer Jobs than Expected, Unemployment Falls, Wall Street Cheers

7 February 2014

Performant Financial Corporation Appoints New Independent Director

7 February 2014

The Key Questions to Ask Yourself Before Selling Your ARM Business

6 February 2014

NCS Wins Award for Federal Collection Subcontracting Performance

6 February 2014

Credit Control, LLC Acquires Professional Recovery Services, Inc.

6 February 2014

We'd Like to Know How You Feel About the Cloud

5 February 2014

The Six Million Dollar Man Vendor Strategy - Better, Stronger, Faster!

5 February 2014

UK Regulator Pulls License of Debt Buyer and Two Collection Agencies

5 February 2014