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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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"Precollect" Causes FDCPA Heartburn for Collectors and Creditors

17 October 2013

Drilling Down on a Prediction: The Biggest Source of Collection Work

17 October 2013

Stellar Recovery’s Chief Compliance Officer Receives CRCP Designation

17 October 2013

Ontario Systems Whitepaper Gives 5 Tips to End the Credit Reporting Nightmare

17 October 2013

CFPB Provides Guidance on Mortgage Servicing Rules Under FDCPA

16 October 2013

NACS Promotes Customer Excellence in National Customer Service Month

16 October 2013

Phillips & Cohen Associates Deploys CallMiner Speech Analytics and Real-Time Automated Monitoring

16 October 2013

Debt Collectors Brace for the "TCPA Cliff"

16 October 2013

Defining the Legal Collection Job Early Focus at NARCA Symposium

15 October 2013

ARM Executives Launch Group to Represent Larger Market Participants in Debt Collection

14 October 2013

NARCA's New Executive Director Getting Trial by Fire

14 October 2013

Appeals Court Defines FDCPA Suit Filing Period in Split Decision

11 October 2013

CFPB Will No Longer Send Enforcement Attorneys to Supervisory Examinations

11 October 2013

Collection Agency Head Honored as Business Person of the Year

11 October 2013

Lessons Learned from Bank of America's Record-Breaking TCPA Settlement

11 October 2013

Editing #youthspeak on Student Debt Makes Me Feel Old

10 October 2013

Consumer Group Issues Scathing Report on Debt Collection Laws; ACA Responds

10 October 2013

How Much Do You Really Know About Collection Attorneys?

10 October 2013

Executive Change: Liza Akley Joins Stellar Recovery as Chief Operating Officer

10 October 2013

Unemployment Rate Among Veterans Applying for Industry Grant Program Five Times National Average

10 October 2013

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