Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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I.C. System Votes by "Overwhelming Majority" to Support Veterans with Collection Problems

18 September 2013

DOMA's Downfall has State-by-State Impact on Debt Collectors

17 September 2013

CFPB Addresses Collection of Time-Barred Accounts, But More Guidance Needed

17 September 2013

Would Process Serving Standards Help Debt Collection Compliance?

16 September 2013

Executive Change: Grimm Collections Hires Mike Buse as Regional Sales Consultant

13 September 2013

CFPB Director Addresses Privacy, Predatory Debt Collectors

12 September 2013

JPMorgan Chase Close to Settling Long-Running Debt Collection Probe

12 September 2013

Investigation Reveals Flaws in D.C. Tax Lien Sales

11 September 2013

Ontario Systems Kicks Off Annual ARMing Heroes Drive to Help Veterans Like Javier Herrera

11 September 2013

Enhanced Recovery Company (ERC) Acquires BPO Business

6 September 2013

Kolz Associates Relocates within Illinois; Adds Two People

6 September 2013

ARM Firm Advance Debt Collectors Growth Exceeds Expectations

6 September 2013

DECA Financial Services Signs Marketing Agreement with Healthpac

6 September 2013

Federal Court Rules All Debt-Collection Calls Exempt from TCPA

5 September 2013

CFPB Puts Credit Furnishers on Notice

5 September 2013

Webinar and Whitepaper from Ontario Systems Looks at Increased Patient Account Volumes

5 September 2013

BBB Warning Businesses About Specific Collection Agency

4 September 2013

Executive Change: Dennis Falletti Named EVP in Brown & Joseph’s Insurance Division

4 September 2013

Phillips & Cohen Associates Ranked Top Workplace in Delaware for the Third Year in a Row

4 September 2013

Pennsylvania Introduces Bill Requiring More Debt Collector Disclosures

3 September 2013