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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Rogue Debt Collector Prompts Warning from BBB

29 July 2013

KirkpatrickPrice Announces CFPB Readiness/Audit Services to the ARM Industry

29 July 2013

Executive Change: Contract Callers Welcomes Andrew Cope as New VP of Sales

29 July 2013

National Enterprise Systems (NES) Looks to Add Another Top Rating in 2013; Enters TECH LOCK Certified Program

29 July 2013

How Easily Can You Find Probate Accounts in Your Portfolio?

29 July 2013

GC Services Adding Jobs at Large Call Center

26 July 2013

New York Proposes Tough New Debt Collection Rules

26 July 2013

Leslie Bender Installed as President of ACA International

25 July 2013

Automated Collection Services Goes For Gold; Enters Into TECH LOCK Certified Audit

25 July 2013

Lawsuit from Legal Services Firm Challenges CFPB Investigative Authority

24 July 2013

FTC Settles Debt Collection Charges Against Payday Lender

23 July 2013

Free Webinar: CBE Companies Shares 3 Ways to Effectively Leverage Speech Analytics

23 July 2013

New Debt Buyer Law May Decrease Communication, Increase Litigation Between ARM Firms and Consumers

22 July 2013

ACA International Welcomes New President, Board Officers and Board Directors

22 July 2013

KirkpatrickPrice Continuing CFPB Audit Readiness Web Series on Consumer Complaint Resolution and Tracking

22 July 2013

Virtual Collections Made Virtually Simple - 10 Tips to Ensure Consumer Website Compliance

19 July 2013

Collection Agency Adding 100 Jobs in Western New York

19 July 2013

DBA International Seeks Third Party Collection Agency for Certification Council

19 July 2013

Revenue, Earnings Down for Most Collection Agencies in 2012

19 July 2013

Senate Hearing on Debt Collection Could Provide Clues on FDCPA Reform

18 July 2013

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