Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Collection Agency Northland Group Announces Opening of New Call Center
4 December 2012
Executive Change: AllianceOne Hires VP of Business Development
4 December 2012
Court Upholds Simple Personal Guaranty Leading to Recovery
3 December 2012
Brad Pitt Developing Debt Collector Series for HBO
30 November 2012
Commercial Law League of America Hires New Executive Vice President
30 November 2012
Executive Change: Maggie Adams to InvestiNet as VP of Audit & Compliance
30 November 2012
Whitepaper Examines Collection Agency Call Analysis: Driving to One Percent
29 November 2012
ARM Companies Largely Meeting Expectations in 2012
29 November 2012
Coface Collections North America Employees are Making a Difference
29 November 2012
UK ARM Firm Lowell Group Announces Fiscal 2012 Results
29 November 2012
Third Party Debt Collection Accounts Fall in Q3
28 November 2012
Debt Collection Complaint Picture Not Likely to Improve Under CFPB
27 November 2012
Account Control Technology Donates $22,676 for Breast Cancer Research
27 November 2012
Executive Change: Lance Phair named EVP, Global Recovery Strategy for Phillips & Cohen
27 November 2012
POLL: How is 2012 Looking?
27 November 2012
A Whale of a Thanksgiving
26 November 2012
Optio Solutions and CrossCheck Donate 89 Turkeys for Thanksgiving Food Program
26 November 2012
How Collection Agencies Can Best Manage Debtor Phone Numbers - Part 2
21 November 2012
In Which the Staff of insideARM.com is VERY Thankful
21 November 2012
Mackenzie Hall Wins U.K. Consumer Debt Collections Agency of the Year Award
20 November 2012