Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

No no no: Huffington Post Super Wrong About Collection Agency Story

17 May 2012

Every Contact an Opportunity: An Introduction

16 May 2012

Are Debt Collector Phone Messages Illegal?

16 May 2012

ARM Industry Helps Veteran Hear Again

16 May 2012

Bloomberg Still Hates Student Loan Collectors

16 May 2012

Arizona Passes Bill Helpful to Collection Agencies

15 May 2012

B2B Debt Collection Placements Dropped in First Quarter

15 May 2012

Accretive Responds to Attorney General, Al Franken

14 May 2012

DANTOM Sponsors Webinar Series on Maximizing Debt Collection Communication

14 May 2012

Executive Change: Joseph J. Fazzini to Delta Management Associates as EVP, Business Development

11 May 2012

TV Station Bashes Job Creating ARM Firm

11 May 2012

Outsource? Dropping? What is Accretive's Next Move With its Consumer Debt Collection Arm?

10 May 2012

Portfolio Recovery Associates, Asset Acceptance Capital, Encore Capital Listed as Strong Performers in Market Analysis

10 May 2012

Who's to Blame for Federal Student Loan Defaults?

10 May 2012

Do Your New Employees Understand What a Creditor Is?

9 May 2012

Report Distorts Student Loan Debt Collection: ACA International

9 May 2012

LiquidEdge Offers Business Case on Collecting Out-of-Statute Debt Accounts

9 May 2012

ARM Industry Helps Veteran Stay in School

9 May 2012

National Consumer Law Center Paints Bleak Picture of Student Loan Collections

8 May 2012

And That's When I Clicked Close: Another Debtors' Prison Story

8 May 2012