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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Intrum Justitia Acquires Billing and Payment Services Provider in Netherlands

13 January 2012

M&P Collections Announces Strategic Alignment with Global Management Legal Group

12 January 2012

Are These the Best Practices in Collector Compensation?

11 January 2012

Northland Group Employees Donate $6,000 to Charity

11 January 2012

Resource Management Services, Inc. Announces Two-day Class for Frontline Collection Managers

11 January 2012

Executive Change: Array Services Group Promotes Matt Isaacson to VP - Corporate Sales and Marketing

10 January 2012

Fake Courtroomgate: Sham Collection Agency Possibly on Hook for Consumer Protection Violations

9 January 2012

Fixing the Issue of "Debtors' Prisons"

9 January 2012

Seasonal Spirit Abounds at Premiere Credit

6 January 2012

Executive Change: Van Ru Promotes Steph Lavigne to President

6 January 2012

Collection Firm Announces Launch of "Nice People Collect More" Website

5 January 2012

Five New Year’s Resolutions for the Conscious Collector

4 January 2012

Bill Bartmann Still Trying to Make His Pledge Happen

4 January 2012

Financial Management Systems Donates $25,000 to the Israel Idonije Foundation

4 January 2012

Van Ru Ends the Year by Spreading Some Holiday Cheer

4 January 2012

BBB Chapter Releases Report on Debt Collectors

3 January 2012

National Media Spends Holiday Bashing Debt Collectors

3 January 2012

Executive Change: Account Control Technology Appoints New CEO

3 January 2012

Third Party Collection Leader Northland Group Wraps Up Holiday Season with Toys For Tots Donations

3 January 2012

Array Services Group Recognizes Importance of Giving Back to the Community

28 December 2011

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