Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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What's (Not So) Hot for Outsourced Business Services Companies
28 October 2011
Executive Change: Judy Griffith to FMA Alliance as National Director of Biz Dev
28 October 2011
GB Collects' Marketing Coordinator Joins the March of Dimes Committee
27 October 2011
What's Hot for Outsourced Business Services Companies
27 October 2011
Acumen Insurance Services Expands Advisory Board with Addition of Leading ARM Industry Executive
27 October 2011
FTC, U.S. District Court Shutter West Coast Debt Collection Operation
26 October 2011
Array Services Group Launches New Website, Brand Identity
26 October 2011
Judge Rules for Collectors in Unauthorized Charge FDCPA Case
26 October 2011
Presidential Executive Order to Cap Student Loan Payments in 2012
26 October 2011
Massachusetts Set to Overrule Past Foreclosures; Harbinger for ARM Industry?
25 October 2011
Northland Group Lands Top Honors at 2011 Debt Connection Symposium
25 October 2011
Weekly Wrap-Up Podcast - Week of October 17
22 October 2011
Regulator Praises Turnaround at Collection Agency it Targeted
21 October 2011
State Agency Publishes New Rules for Debt Collectors
20 October 2011
Executive Change: John O'Shea to Viking Collection Service as President
20 October 2011
Student Loans: The ARM Industry's New Oil Well?
20 October 2011
Student Loan Debt Actually Will Top One Trillion. As in Dollars.
20 October 2011
That's Not a Miracle, That's an Overdraft
19 October 2011
Missing an Opportunity to Take Advantage of the Recession?
19 October 2011
The Most Overlooked Collection Letter Violation
19 October 2011
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