Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Kaulkin Ginsberg Releases Q3 2011 Outsourced Business Services M&A Report
12 October 2011
Stellar Recovery Promotes "Dress Down" for Local Charities
12 October 2011
Executive Change: Doug Holt to Gila as IT SVP
11 October 2011
Identifying Debtor Types for Collection Efforts
11 October 2011
BYL Collection Services Earns Management Certification from International Trade Association
10 October 2011
Significant Actions Taken at CAC 2011 Annual Conference & Expo
10 October 2011
Banks' Return to Card Marketing Good News for ARM Industry
10 October 2011
AUDIO: Hear the Week's Top Stories - Week of October 3
8 October 2011
State Targets Eight Collection Agencies Over Hiring, Accounting Practices
7 October 2011
Gila CEO Bruce Cummings Elected President of ACA of Texas
7 October 2011
Lowell Group Tops European ARM Rankings for Fourth Year Running
7 October 2011
Using "The Power of Small Wins" to Reduce New Hire Employee Turnover
6 October 2011
ARM Industry at 29% of Goal with Six Weeks Left in Vet Charity Drive
6 October 2011
Executive Change: Roger Davis Named Non-Executive Chairman of Cabot Credit Management
6 October 2011
insideARM.com Announces the Best Places to Work in Collections 2011
5 October 2011
New Case Study: Reducing Credit Card Delinquencies
5 October 2011
Third Quarter M&A Deal Value in the ARM Industry Shows Robust Market
5 October 2011
Executive Change: Jeff Ragsdale Joins Fidelis Recovery Solutions as VP Sales and Marketing
5 October 2011
Providence Dane Launches Direct Sales Team
5 October 2011
Acumen Insurance Services Launches E&O Insurance With TCPA Coverage for ARM Industry
4 October 2011