Debt Collection News RSS Feed

Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Referee indicating timeout [Image by creator sixdays from AdobeStock]

Debt Collector Accuses Lexington Law of Destroying Evidence in Lawsuit on Credit Dispute Letters

26 November 2019
Photo of hourglass with sand all in the bottom [Image by creator Zerophoto from AdobeStock]

CFPB Regulatory Agenda Marks Final Debt Collection Rule for 2020...And the Clock is Ticking to Avoid CRA Nullification

25 November 2019
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Legitimate Debt Collector or Scam? CFPB Releases Video to Educate Consumers on Spotting the Differences

21 November 2019
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Empereon-Constar Announces Nearshore Expansion to Mexico City

19 November 2019
Piggy bank with stethoscope [Image by creator Andrey Popov from AdobeStock]

Non-profit Healthcare Providers Under Scrutiny for Billing and Collection Practices

14 November 2019
Clean white surface with a laptop, glasses, small pad, mobile phone, pen, cup of coffee, and a small potted plant [Image by creator satapatms from AdobeStock]

Electronic Patient Communications in the Wake of HIPAA: The Ban Has Lifted

13 November 2019
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Sergei Lemberg Joins the Unprecedented Podcast to Discuss TCPA After Regaining His Status as TCPAWorld’s Top Filer

12 November 2019
Image of road sign that says "Massachusetts Welcomes you" [Image by creator spiritofamerica from AdobeStock]

Mass. AG Enters $4M Settlement with PRA for Allegedly Violating Consumer Protection Laws

11 November 2019
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A Push for FDCPA Amendments: Four Bills Introduced to Amend Different Provisions of the Statute

11 November 2019
Business man yelling into a megaphone [Image by creator motortion from AdobeStock]

Second Circuit Double-Hitter: Neither "$0.00" Nor "N/A" in Debt Itemization Confuses Consumers about Static Debts

6 November 2019
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The State of Collections: TransUnion and Aite Group Release Report, Outline Challenges and Present Optimistic Future

5 November 2019
Robot standing up, writing on a black board full of mathematical formulas [Image by creator phonlamaiphoto from AdobeStock]

Online Debt Negotiation Tools: Reduce My Compliance Risk and Make More Money? Sign Me Up!

4 November 2019
Toddler looking confused [Image by creator Chris Mautz from AdobeStock]

No, Sending Information to Your Mail Vendor is Not Third-Party Disclosure, Says M.D. Fla.

31 October 2019
Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

New Calif. Law Removes Attorney Exemption from Rosenthal Act "Debt Collector" Definition

31 October 2019
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Key Ruling in Multi-Account Debt Collection TCPA Case—Revocation on One Account Does Not Revoke Consent for Calls on Another Account

30 October 2019
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"Balance Due As Of" Does Not Imply Balance Will Increase, According to E.D. Pa.

29 October 2019
A person pushing a button on a laptop that appears to have illustrated white envelopes jumping out of it [Image by creator ra2 studio from AdobeStock]

How to Use Email and Text for Collections Without Getting Burned (Part 2)

28 October 2019
An letter from a debt collector that says "Past Due" in red on the outside [Image by creator Robert Mizerek from AdobeStock]

Commercial Collections: Is the Collector or Letter Series Bringing in the Money? Or is it Both?

28 October 2019
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

How to Use Email and Text for Collections Without Getting Burned (Part 1)

22 October 2019
Arms of 5 business people holding up different colored large "quote" marks [Image by creator Sergey Nivens from AdobeStock]

CFPB’s Proposed Debt Collection Rule: Perspectives from the Comment Period

17 October 2019

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