Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

Forty-Eight Calls a Day: When Banks REALLY Want to Collect on a Debt

6 September 2011

Private Equity Firm Acquires Stake in UK Collector Sigma Financial Group

6 September 2011

Executive Change: Paul Farinacci to Universal Fidelity as President and CEO

6 September 2011

Questioning and Taking a Cue from Bill Bartmann's Motives

2 September 2011

Doing it Wrong: Ugg Boots and Embezzled Weddings

2 September 2011

3 Ways ARM Firms Can Use Social Media to Boost Sales

1 September 2011

Professional Women of the Collection Industry Announce Mike Ginsberg as Guest Speaker

1 September 2011

Bill Bartmann Picks Fight in Chicago with Debt Collection Industry

1 September 2011

Why Your FDCPA Plaintiff May Lack Standing To Sue You

31 August 2011

The ARM Industry is in for a Long Recovery - Part II

30 August 2011

How "Crazy" Do You Have to Be to Get a Loan Forgiven?

30 August 2011

insideARM.com Seeks Content Submissions for The Credit Card Issue

30 August 2011

Be Spontaneous - Say Yes!

30 August 2011

Executive Changes: Bill Toomey and Gladys Hall Join Resolution Services Group

30 August 2011

Leib Solutions Selected to Prestigious Inc. 5000

30 August 2011

JJL Process Corporation Opens New Denver and Memphis Offices

30 August 2011

Rozanne Andersen Appointed to collector mentor Editorial Advisory Board

30 August 2011

ARM Firm EOS Consolidated Receives 'A' Rating

30 August 2011

Third Party Debt Collection in a Virtual Environment

29 August 2011

Collection Agency Recognized for Private-Public Cooperation

29 August 2011