Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
Forty-Eight Calls a Day: When Banks REALLY Want to Collect on a Debt
6 September 2011
Private Equity Firm Acquires Stake in UK Collector Sigma Financial Group
6 September 2011
Executive Change: Paul Farinacci to Universal Fidelity as President and CEO
6 September 2011
Questioning and Taking a Cue from Bill Bartmann's Motives
2 September 2011
Doing it Wrong: Ugg Boots and Embezzled Weddings
2 September 2011
3 Ways ARM Firms Can Use Social Media to Boost Sales
1 September 2011
Professional Women of the Collection Industry Announce Mike Ginsberg as Guest Speaker
1 September 2011
Bill Bartmann Picks Fight in Chicago with Debt Collection Industry
1 September 2011
Why Your FDCPA Plaintiff May Lack Standing To Sue You
31 August 2011
The ARM Industry is in for a Long Recovery - Part II
30 August 2011
How "Crazy" Do You Have to Be to Get a Loan Forgiven?
30 August 2011
insideARM.com Seeks Content Submissions for The Credit Card Issue
30 August 2011
Be Spontaneous - Say Yes!
30 August 2011
Executive Changes: Bill Toomey and Gladys Hall Join Resolution Services Group
30 August 2011
Leib Solutions Selected to Prestigious Inc. 5000
30 August 2011
JJL Process Corporation Opens New Denver and Memphis Offices
30 August 2011
Rozanne Andersen Appointed to collector mentor Editorial Advisory Board
30 August 2011
ARM Firm EOS Consolidated Receives 'A' Rating
30 August 2011
Third Party Debt Collection in a Virtual Environment
29 August 2011
Collection Agency Recognized for Private-Public Cooperation
29 August 2011