Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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ACA Announces ISO 27001:2005 Consulting Service Endorsement
31 May 2011
Success Rate Valued More than Pricing when Selecting a Debt Collection Agency: Atradius
31 May 2011
Doing it Wrong: The Long Argument
27 May 2011
A Memorial Day Message from the Managing Editor of insideARM.com
27 May 2011
Crestwood Management Announces Key Certifications
27 May 2011
Try Something New
27 May 2011
Weak FDCPA Claims Fall Upon Scrutiny
26 May 2011
Offshoring is Coming Home, and First Party ARM Firms Need to Pay Attention
26 May 2011
A Foreclosure Case With Far-Reaching Repercussions for the ARM Industry
26 May 2011
Leib Solutions Joins Philadelphia's March of Dimes
26 May 2011
ARM Industry Gives Iraq Veteran Hot Water, Way to Work
25 May 2011
STA Graydon Achieves ISO 9001 Registration from the British Assessment Bureau
25 May 2011
FDCPA Lawsuits Decline in Second Half of April
24 May 2011
Minnesota AG Finally Gets to File the Debt Collection Suit She's Always Wanted
23 May 2011
European Written-off Debt Reaches $437 billion
23 May 2011
I Had Sex With Arnold Schwarzenegger and All I Got Was This Defaulted Car Loan
23 May 2011
Credit Card Delinquencies Fall to Lowest Level in 15 years
23 May 2011
The First True Financial Benchmarking Report for Debt Collection Agencies
23 May 2011
Court Issues Favorable Ruling for Collection Industry
23 May 2011
Doing it Wrong: Or is it? (UPDATED)
20 May 2011
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