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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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ACA International Announces New CEO

13 May 2011

5 Tips for Hiring and Retaining Top Collector Talent

12 May 2011

Two Reasons You Can't Afford to Overlook Negotiating Styles

12 May 2011

Collection Agency Looking to Add 120 Jobs by End of 2012

12 May 2011

LexisNexis Risk Solutions Launches New Contributory Database for the Receivables Management Industry

12 May 2011

Banks Offer $5 billion to Settle Robo-Signing Probe: Wall Street Journal

11 May 2011

Collection Agency Recognizes National Small Business Week with Tips on Managing Late-Payers

11 May 2011

Want a Shot at Hiring Oprah or Warren Buffett?

11 May 2011

Collection Agency Kruk Debuts on Warsaw Stock Exchange

11 May 2011

$683,000 is the Loneliest Number: A Matchmaking Agency Goes Bad

11 May 2011

Recognizing those "Mom Moments"

11 May 2011

Best Places to Work in Collections 2011 Program Kicks-Off

10 May 2011

ACA International Announces Scholarship Opportunities for Annual Convention

10 May 2011

Account Control Technology Named Goodwill's Employer of the Year

10 May 2011

State AG Shuts Down Debt Collection Operation

9 May 2011

The Fake Life and Real Death of a Scam Collection Agency

9 May 2011

Don't Gamble on the Sale of Your Business Unless You Have To

9 May 2011

Executive Change: Array Services Group Names Don Taylor SVP of Sales

9 May 2011

Doing it Wrong? Paralegal Help for Consumers in Debt Collection Cases

6 May 2011

Hollywood Video Stops Collection Activities

6 May 2011

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