Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Manny Newburger and Fair Debt Consultants Release Third DVD in The Compliant Collector Training Series

8 February 2011

Collection Agency Donates Over $36,000 to Charity in 2010

8 February 2011

Five Signs That a Debtor is Trying to Entrap You Into an FDCPA Lawsuit

7 February 2011

Plaza Associates Merges with ARM Firm ACB American

7 February 2011

Executive Change: Kathleen Aman to Collectcorp as Vice President

4 February 2011

Creditors Interchange Receivable Management Wins a Top Business Diversity Award

3 February 2011

Executive Change: Outsourcing Architects Canada Announces the Appointment of Andrew Wood

3 February 2011

Stellar Recovery Announces Office Expansions and Management Promotions

2 February 2011

Regional Adjustment Bureau Receives ISO 27001-2005 Certification

2 February 2011

The Bill Collector as Good Guy

1 February 2011

Executive Change: Gila Group Appoints Peter Kanjorski Vice President, Business Development

1 February 2011

EOS Group Starts New Debt Collection Business in Bosnia

1 February 2011

FNF Canada Announces New Receivable Management Division in Canada

1 February 2011

USDT Launches Chargeback Recovery Services for Merchants to Recover Losses Due to Friendly Fraud

31 January 2011

Collection Notices Pop Quiz - Can You Spot the Violations?

28 January 2011

Pro Recovery Solutions Announces First Party Collections Devision

28 January 2011

What Do Contact Center Employees Really Want?

26 January 2011

Executive Change: Credit Account Management Appoints Rod Curry CEO

26 January 2011

Bill Bartmann Wants Collectors to Pay $10,000 for FDCPA Violations

25 January 2011

NCO Group's eSecure Credit Card Process Solution Honored for Exceptional Innovation

25 January 2011