Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

CBE Group Presents at Minnesota Collection Network Conference

25 October 2010

Better Business Bureau Changes Ratings Methodology, Benefiting Debt Collectors

25 October 2010

Probe of Wireless Debt Collection Practices Moot for ARM Telecom Players

25 October 2010

Managing Employee Risk in a Social Media World

22 October 2010

Caine & Weiner and Building Industry Credit Association Announce Alliance Partnership

22 October 2010

Portfolio Recovery Associates to Announce Third Quarter 2010 Results on October 27

22 October 2010

ACA International Responds to CNN's "Almighty Debt" Program

22 October 2010

FTC Settles Charges Against Collection Agency for $1.75 million

22 October 2010

DAKCS Software Systems Announces Alliance with Contact Center Compliance

21 October 2010

Executive Change: Aaron Schwartz to Estate Information Services as Biz Dev and Marketing Manager

21 October 2010

ARMing Heroes Stuck at 58% of Goal; DBA International Pitches In

21 October 2010

RMS Announces Another Complimentary International Webinar

20 October 2010

TV Spotlight Shines Bright on Debt Collectors This Week

20 October 2010

Executive Change: Ryan Boettcher to Wakefield & Associates as VP of Operations

19 October 2010

WebRecon Launches State Lawsuit Service

19 October 2010

Government Revenue Collection Association Hosts Free Webinar: Social Networking as a Skip Trace Tool

19 October 2010

KeyBridge to Present How to Increase Medical Collections

18 October 2010

Global Debt Registry Announces New Wilmington, Delaware Headquarters

18 October 2010

Executive Change: Linda Schulz to Mercantile Adjustment Bureau as VP of Client Relations

18 October 2010

FDCPA and Other Consumer Lawsuit Statistics for September 16-30

18 October 2010