Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics
An animated image of a judge facing two lawyers in court [Image by creator cookart from AdobeStock]

Court Rules in Favor of Plaintiff on Out of Stat Letter

23 January 2017

Supreme Court To Decide Whether Financing Company Collecting Debts Is A “Debt Collector” Under The FDCPA

23 January 2017

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

FDCPA Case Law Review for December 2016

18 January 2017

 [Image by creator  from ]

Defendant in Enforcement Action Punches Back – Files for Sanctions Against CFPB

17 January 2017

 [Image by creator gustavofrazao from AdobeStock]

CFPB Releases Long Awaited Report on Consumer Debt Collection Survey

12 January 2017

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Court Rejects Spokeo Argument - Declines to Dismiss FDCPA Envelope Case

12 January 2017

Collection Agency Fights the Good Fight (and Wins!)

11 January 2017

Photo of courthouse building with "judicial" written on it [Image by creator Natalia Bratslavsky from AdobeStock]

FDCPA Case Law Review for November 2016

9 January 2017

A judge's gavel sitting on a pile of cash [Image by creator Pakhnyushchyy from AdobeStock]

Agency Seeking Attorney Fees in FDCPA Case Gets Mixed Result

5 January 2017

Kansas District Court Provides No Clarity on Payment/Revival Disclosures

4 January 2017

File drawer showing folders labeled "complaints" [Image by creator Olivier Le Moal from AdobeStock]

CFPB Monthly Report Reveals 39% of Complaints Concern Debt Collection

3 January 2017

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Requesting Attorneys’ Fees in Court Summons Does Not Misrepresent Amount of Debt

3 January 2017

Illinois Federal Judge Rules Collection Agency is Liable for Law Firm's FDCPA Violation

20 December 2016

Massachusetts Proposes New Rules for Collection Litigation on Credit Card Debt

15 December 2016

A person pressing a red "full disclosure" button on a keyboard with white keys [Image by creator momius from AdobeStock]

The CFPB Should Not Single-Out Collectors for Non-English Disclosure Requirements

13 December 2016

File drawer with one folder in focus, labeled "Dismissed" [Image by creator tashatuvango from AdobeStock]

Court Holds That Interest Reference in Dunning Letter is Not FDCPA Violation

12 December 2016

Image of a brick wall with an open section that says "government contract" against a black background [Image by creator underverse from AdobeStock]

Breaking News: Department of Education Announces Award of New Debt Collection Contracts

10 December 2016

Breaking News: Second Circuit Court of Appeals Denies Request for Interlocutory Appeal in FDCPA Voice Message Case

8 December 2016

Fasten Your Seatbelts For The Case Of This Mafia-Style Consumer Litigation Operation

7 December 2016

FCC Denies MBA’s Petition to Exempt ‘Servicing Calls’ from TCPA

7 December 2016