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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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What Could Trump’s Presidency Mean for the Debt Collection Industry?

9 November 2016

Altus Welcomes B2B Credit Chex, Inc. as its Newest Affiliate

9 November 2016

4th Cir. Holds Foreclosure is FDCPA ‘Debt Collection,’ Mere Servicer Need Not Provide TILA Notice of Assignment of Loan

8 November 2016
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insideARM Releases Updated CFPB Consent Order Report Including Charts, Analysis and Examples

8 November 2016

Fla. App. Court Holds FCCPA’s Notice of Assignment Requirement Applies to Mortgagees, But Not Condition Precedent to Foreclosure

7 November 2016

Florida Court Holds Notice of Bankruptcy Sufficient for ‘Actual Knowledge’ of Representation by Counsel Under FCCPA

3 November 2016
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FDCPA Case Law Review for October 2016

2 November 2016
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Coming Soon: A Big Debt Collection Deadline in New York

26 October 2016

CFPB Touts Innovation, But Not in Debt Collection

25 October 2016
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The U.S. Chamber is Resetting the Consumer Finance Discussion (So Keep Talking!)

24 October 2016

Supreme Court Takes On Chapter 13 Bankruptcy Mess Created by FDCPA Ruling

20 October 2016
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First Party Summit Attendees Discuss the Benefits of Ethical Behavior

19 October 2016

How to Manage Vendor Compliance

19 October 2016

Improving Recovery & Customer Satisfaction Through Early Intervention

18 October 2016
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insideARM Announces 2016 Best Places to Work in Collections

17 October 2016

CFPB Plans Public Meeting on Debt Collection

17 October 2016
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Stellar Recovery Embraces New Core Values

13 October 2016

How the PHH Decision Could Limit CFPB's Enforcement Powers in Two Critical Ways

12 October 2016

Navy Federal Credit Union Agrees to CFPB Order, $28.5M Fine for Improper Collection Actions

12 October 2016

U.S. Supreme Court Agrees to Hear FDCPA Case

12 October 2016

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