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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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insideARM FDCPA Caselaw Roundup Through February 29, 2016

4 March 2016

CFPB Consumer Response Clarifies Definition of Duplicate Complaint, and Other Updates

3 March 2016

Debt Collection Complaints to FTC Flooded by PrivacyStar Mobile App

2 March 2016

Senators Introduce Medical Debt Relief Act to Address Medical Debt on Credit Reports

1 March 2016

Wisconsin Governor Signs Debt Collection-Friendly Bill

1 March 2016

CFPB Sets Standards for the Debt Collection Industry Through Enforcement: A Look at Hanna

1 March 2016

Five Lakes Agency, Inc. Celebrates 5 Year Anniversary

1 March 2016

Performant Financial Corporation Announces Financial Results for 4th Quarter and Full Year 2015, lowers Revenue Projection for 2016

26 February 2016

Syncom Celebrates 20th Anniversary as National Collection Agency

26 February 2016

PRA Group Reports Fourth Quarter and Full Year 2015 Results, Revenue, Income Fall

26 February 2016

Encore Capital Group Announces Financial Results for Q4 and Full Year 2015

25 February 2016

Wheeler Circulates TCPA Exemption for Fed-Backed Loans

24 February 2016

Unpacking ED’s New PCA Subcontracting Requirements

24 February 2016

Michelle Singletary Offers Balanced Perspective on Houston Student Loan Arrest Case

22 February 2016

In Spite of FCC, 70 Percent of TCPA Decisions in Last 14 Months Positive for Industry

22 February 2016

Court Rules in Favor of Law Firm and Creditor in Four Year Old FDCPA and Bankruptcy Case

19 February 2016

FTC Touts Record of Outreach, Addressing "Troubling Issues" in Debt Collection

18 February 2016

Debt Collectors Flooded with Mass-Produced Requests for Validation

18 February 2016

7th Cir. Rejects FDCPA Allegations Involving Letters Sent to Debtor’s Counsel

17 February 2016

Sixth Circuit Court of Appeals Affirms “Prior Express Consent” Defeats TCPA Claim in Healthcare Collections Case

17 February 2016

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