Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics

Department of Education Taps 11 Small Business Collectors for Student Loan Contract

7 October 2014

Northland Group Acquires Accounts Receivable Management, Inc.

7 October 2014

Fingerprint Requirement Now in Force for ARM Executives in Florida

7 October 2014

CFPB Gets Testy in Latest Filing in Debt Collection Law Firm Enforcement Action

6 October 2014

Important Factors for ARM Professionals Formulating 2015 Budgets and Strategic Plans

6 October 2014

30% of Online Payday Loan Borrowers Threatened by Lender or Debt Collector

3 October 2014

ACPAC Supports Congressman Cory Gardner in Senate Race

3 October 2014

Affinity Global Acquires Leading Edge Recovery Solutions

3 October 2014

Collection Complaints Fall in August, But More Claim Debt is Not Theirs

2 October 2014

Intrum Justitia to Acquire Danish Telecom Debt Collection Agency

2 October 2014

Simon's Agency, Inc. Breaks Ground On New Facility in Preparation for Expansion

2 October 2014

Debt Collector's Testimony May Be Critical in Murder Trial

1 October 2014

Compliance Acronym Stew: Is Your Collection Agency at Risk? Part III: Red Flags, GLBA, and HIPAA

1 October 2014

Todd, Bremer & Lawson Selects Ontario Systems for Outsourced Compliance Partnership

30 September 2014

Circuit Court Sides with Debt Collector in Reversing Controversial TCPA Ruling

30 September 2014

Nationwide Credit Bureaus Launch New Training System to Support Data Furnisher Accuracy

29 September 2014

Best Places to Work in Collections 2014 Winners Announced

29 September 2014

Class Action Explores Door Hangers as Collection Communications Under FDCPA

26 September 2014

NARCA Submits Response to CFPB Consumer Narrative Proposal

26 September 2014

Congressman Lacy Clay Visits ACA's D.C. Office for Campaign Fundraiser

26 September 2014