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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Technology Perspective: Understanding Debt Collection Laws in Your Home State

27 May 2014

CBE Companies Announces Formation of LocateSmarter

27 May 2014

Collector Wins Arbitration and Defeats FDCPA Class Claims

23 May 2014

CFPB Details Non-Bank Supervision Activities in New Report

23 May 2014

Conserve Recognized as Top Private Collection Agency on ED Unrestricted Contract

23 May 2014

Debt Collectors to Pay More than $4 million in FTC Settlement

22 May 2014

State Collection Service Wins 2014 Wisconsin Family Business of the Year Award

22 May 2014

CFPB Releases Report on Medical Debt Collection Impact on Consumer Credit Scores

21 May 2014

Consumer Group Sues Dept. of Education for Debt Collection Program Details

21 May 2014

Don't Be Fooled: How to Make an Unbiased Online Ad Purchasing Decision

21 May 2014

ConServe Announces Expansion at its New York Office

21 May 2014

Purple Heart Recipient Gets a Grant, and Hope, from ARM Vets Charity

21 May 2014

Executive Change: I.C. System Announces New Sales Executive in Financial Services

21 May 2014

Try This at Home: Maximizing Your Collector Performance

20 May 2014

Account Control Technology Holdings, Inc. Acquires Convergent

20 May 2014

Should Collection Managers Be Worried? Yes, Just Like Jeopardy Contestants Battling IBM's Watson

20 May 2014

FTC Gets Lifetime Debt Collection Ban and Large Fine for Agency Owners

20 May 2014

Phillips & Cohen Associates Wins Treating Customers Fairly Award

20 May 2014

Professional Placement Services Achieves Federal HUBZone Certification

20 May 2014

Executive Change: Belinda Martin to NCC Business Services

20 May 2014

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