Customer behavior and spending is changing. The CFPB is hyper-interested in data collection, use, and privacy. New (and old!) agency partners and technology companies are promising to solve your problems, but how can you be sure your vendors are compliant, efficient, and that you’re getting what you paid for?  In The Vendor Management Masterclass III, our panel of experts discussed:

  • How to determine that it's time to terminate a vendor; and
  • What protections you must build into your contract to protect your organization and your vendor, too

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